When a withdrawal is delayed, stop adding funds first, then organize evidence, support replies and complaint routes.
If the platform asks for tax, account upgrade, extra margin or more trading volume before withdrawal, stop all new deposits.
Record deposit date, withdrawal request date, review replies, extra demands, rejection reasons and current status. Attach screenshots or emails to each point.
Ask by ticket or email for the delay reason, expected processing time and required documents. Avoid relying only on calls or voice messages.
If replies remain vague, prepare materials for regulator, payment provider, bank dispute process and public complaint records.