Non-Chinese versions of this page are machine translations for reference only; the Chinese version prevails in case of any discrepancy.
What we collect
- Access logs: IP address, User-Agent, timestamp, page visited (security auditing and product improvement)
- User-submitted: email, display name, password hash (for sign-in)
- Reviews and complaints you submit
- Cookies: session, language preference
- Sign-up and sign-in records: the IP address, country, device type, browser and operating system at sign-up, plus the timezone, screen resolution, language and referring page reported by your browser; the same information is recorded for every sign-in, including failed attempts. Used for account security and investigating suspicious logins.
What we don't collect
- Your trading account credentials
- Your financial records
- We never sell or share personal data with third parties
How we use data
Only to provide the service, improve the product and meet legal obligations. We do not use your data to train AI models.
How long we keep it
Sign-up and sign-in records are kept for 180 days, then deleted automatically. Account information is kept until you delete your account; after deletion, related personal data is erased within 30 days.
Your rights
You can export your data, delete your account or withdraw a review at any time. Write to
[email protected]
Compliance framework
We comply with GDPR, Singapore PDPA and China PIPL.
