FINMA

FINMA is the Swiss Financial Market Supervisory Authority, supervising Swiss banks, securities firms and market infrastructure. Unlike offshore licenses, FINMA emphasizes prudential supervision, capital, audit and bank-grade compliance. Check institution status, permissions, deposit protection and fee transparency.

Regulated brokers

How to file a complaint with FINMA?

If you have a dispute with a broker regulated by FINMA, here is the complaint path. Gather your evidence first (deposit/withdrawal records, trade history, support transcripts), then follow the process below.

1. Contact the broker directly first, demand a written reply within 7 days
2. If unresolved, file a formal complaint with FINMA directly (www.finma.ch ↗)
3. Keep all communication and evidence for potential arbitration
4. Optionally submit a verified complaint on fxcn to warn other traders — File a complaint →