Check what swap-free changes on your FXTM account
An exemption period, a daily charge and a rewards benefit are three different entries. Match each to the company, account and instrument before using a headline to estimate holding costs.
Start with the company, especially for an old UK account
The FCA record for Exinity UK Ltd identifies FRN 777911 and company 10599136. It displays authorised status with an application to cancel; the cancellation substatus dates from 9 June 2026. That is neither a completed cancellation nor confirmation that new trading services remain open. The record also has restrictions and clone notices. A clone warning concerns an impersonator, and protection depends on the activity and claim.
FXTM's UK closure FAQ says trading became close-only on 28 April 2026, remaining positions were scheduled for closure on 29 May, withdrawals had a 12 June deadline and account access ended on 17 June. These dates have passed. For unreturned funds where current bank details were unavailable, it says the firm would attempt contact. An expired portal deadline does not establish that funds were forfeited or repaid.
The current legal page separately identifies Mauritius-based Exinity Limited and other regional companies. A global product page is not proof that your agreement changed company. Keep the signed entity and any accepted transfer notice; an old UK account should not be treated as a current Mauritius account simply because the brand is the same.
| Question | Record to retain | What it cannot establish alone |
|---|---|---|
| Which company owes the account obligations? | Signed company name, account number and any transfer notice. | A familiar brand or global navigation does not establish a transfer. |
| Which tariff applies? | Exact account type, platform/server, symbol and dated fee schedule. | A minimum advertised spread is not the spread on your deal. |
| Was an exemption active? | Profile setting, confirmation time, eligible instrument and tier. | One account screenshot cannot establish every position's charging period. |
| Why was a charge posted? | Position timestamps, size, charged periods, rate/unit and statement entry. | A number in a public table does not identify its currency or your total debit. |
| Was a reward received? | Qualifying trade record, points ledger, expiry and completed redemption. | An estimated points display is not cash credited to the account. |
Compare the whole trade cost, using the same quantity
The Advantage page currently quotes Forex commission of $3.5 per lot per side, or $7 round turn, alongside spreads starting from zero. Its spot-metal commission uses a different basis: $25 per million notional. Do not reuse a Forex lot formula for a metal contract without confirming the instrument's units.
The Advantage Plus page describes commission-free trading with spreads from 1.5 pips. Other current materials use Rewards and Rewards Plus account names. Those labels alone do not establish a rename or your eligibility: obtain the exact account tariff rather than joining conditions from differently labelled pages.
Cost illustration, not a quote: Suppose a one-lot trade has an actual 0.4-pip spread and a $10 pip value. A spread component of $4 plus $7 round-turn commission gives $11. A separate hypothetical commission-free account with a 1.6-pip spread at the same pip value gives $16. This assumes matching quantity and a simple unchanged spread; it excludes price movement, slippage, financing and currency conversion. Neither number is a measured FXTM execution cost.
For a real comparison, match entry and exit quantity, instrument, account currency and holding interval. Then reconcile spreads and explicit charges with the completed deals. Increasing volume to obtain a benefit also increases exposure and possible costs; a lower advertised rate cannot establish a lower total loss or expense.
The swap preference affects the whole profile
The swap-free help page places the setting under Profile → General Settings → Trading → Swaps. It says activation applies to all trading accounts under the profile, requires no open positions to switch and permits a change only once every 24 hours. A missing option requires an eligibility request; it is not evidence of automatic exemption.
Before changing a profile preference, inventory every linked account. Save the present setting and its confirmation time, then identify each position that could prevent a change. Do not assume that selecting a different account tab isolates the preference. A settings screen without an accepted-change confirmation is insufficient evidence that a charging rule changed.
If the interface rejects a change, preserve the error and affected account identifiers. Ask which profile condition blocked it. This review did not access a personal account, toggle the setting or verify a response deadline.
Resolve the exemption period before multiplying a daily fee
The same help page lists three default days versus seven enhanced days for FX majors, minors and spot metals. Its selected indices remain seven days, its two listed crypto instruments one day, and stock CFDs three days. Gold and higher listed rewards tiers can access enhanced benefits. These are instrument-specific descriptions, not a blanket exemption for every market.
Another published swap-free page still describes up to 30 consecutive days on selected instruments. It does not identify which rule applies to your account today. The difference is a reason to obtain the current account-and-symbol schedule, not to promise the longer period.
The contract specifications reviewed with Advantage MT5 selected show EURUSD with three days, seven enhanced days and a swap-free daily-fee entry of −15. The displayed row does not sufficiently identify the fee currency and charging unit for a personal calculation. Do not turn that entry into a dollar debit by multiplying it by lots.
The linked Client Agreement, version 13 August 2025, discusses swap-free accounts in clause 28. It allows charges, including opening or closing days under its stated terms, and reserves rights to change charges or eligible instruments and discontinue the feature. It also sets out actions the provider may take for suspected misuse. These are contractual provisions, not a finding that your account breached them or a judgment on their enforceability.
Request the applicable cutoff, time zone, counted days, grace-period start and end, weekend treatment, fee unit, currency and any conversion. Do not assume that calendar days, trading days and daily posting times coincide. For a disputed opening-day charge, retain the timestamp and ask how it was counted under the applicable version.
Separate tier qualification from cash and expiry
The legal page links FXTM Rewards terms dated September 2026. They name Rewards Plus, Rewards and Advantage as qualifying account types and exclude several others, including Advantage Stocks and managed accounts. Trades must meet the applicable minimum holding condition; displayed points are estimates. Eligibility cannot be inferred from an account bearing the same brand.
Those terms distinguish Tier Points from Reward Points. Tier Points cannot be redeemed for cash, while Reward Points have their own redemption process and expire three months after earning. The programme runs in annual periods and contains adjustment and termination provisions. An enhanced swap-free tier therefore should not be treated as an unconditional lifetime tariff.
Keep the relevant points ledger and benefit confirmation with the account schedule. For any cost comparison, use a completed cash credit separately from expected rewards. A points balance, a higher tier and a lower projected holding cost describe different events. This review makes no recommendation to place trades or hold positions longer to earn points.
Reconcile a charge from the statement backwards
- Identify the statement entry, account currency and charged amount.
- Match the account and company to the applicable tariff version.
- Match each affected position by identifier, quantity and opening/closing timestamps.
- Establish the profile preference, tier and symbol exemption for the charged period.
- Obtain the counted periods, rate, unit and any conversion; compare them with the debit.
- Keep a correction or refund confirmation separate from the original request.
A useful query specifies the entry and asks for the calculation behind it. Avoid substituting an advertisement, a different account's example or a reward estimate for the rate that was actually applied. For a closed UK account, retain archived statements and the closure correspondence with the company identity.
Questions about FXTM holding costs
Does swap-free mean there can be no daily holding charge?
No. The reviewed specifications display a separate daily-fee field, and clause 28 provides for swap-free charges. Establish the exemption, rate and counted periods for the specific account and symbol.
Can I change the preference on only one linked account?
The help page says the activated setting applies across the profile. Check all linked accounts and retain the accepted confirmation before assuming any position's treatment changed.
Can I use the 30-day page to challenge every earlier debit?
It is relevant evidence of published wording, but does not establish personal entitlement. Compare it with the current help table, symbol schedule, account terms and charging records for the disputed period.
